There are only two holidays that come to mind when we’re granted a few days off in a row. That’s King of the Hammers and Christmas, and wouldn’t you know it’s already that time of year. We’re talking Christmas of course, although KOH will be here before you know it!
Our phones will be off all next week, that’s December 25th thru December 29th January 1st. During this time, we’ll still be shipping online orders (and those orders submitted by fax or email) and responding to online support cases, except for December 25th & January 1st where we’ll all be off here.
With that, have a great Christmas and a happy holiday, enjoy a little time off with friends and family!
It only took 18 years, but we finally wrapped up the sign we’ve always wanted. Complete with front and back lights, it shows off our logo in just the right ways PLUS there’s no way you’ll miss us (even from space)! Feels good to finally get this project finished, with that back to work we go.
Like Christmas, King of the Hammers comes “roughly” the same time every year, and just like Christmas, it’s here before you know it. We take KOH pretty serious, enough so to shut down phones to make our time out there the best it can be. With that, here’s what the next week looks like for us at Spidertrax.
Our phones will be off from Friday, February 3rd thru Friday, February 10th. During this time, all online orders placed will ship as normal. Also, we will be responding to support emails and fulfilling any Wholesaler orders placed in our within 24hr usual fashion.
With that, we appreciate all the support in allowing us to attend what has become the biggest off-road race we have the pleasure of being a part of. For those attending KOH, we look forward to seeing you on the lakebed.
From 6:30 am to 2 am the next morning, it appears we are selling product as fast (faster in some cases) than we can produce. While that’s a good thing, on the one hand, we also pride ourselves on inventory and shipping same day, so there’s the other side as well. Most likely you’re planning your next project soon, with that there’re a few “tips” worth sharing regarding back ordered items.
For Spider 9 Axles…
- If you find an item that’s out of stock online, rest assured we are making it in full force. Orders are placed first come first serve; no one jumps the line. Placing an order for a back ordered item will reserve your spot in line if we are selling faster than production (at this very moment a few Spider 9 products have this issue), best to get an order in rather than wait for the item show in-stock.
- WE DO NOT CHARGE FOR ITEMS UNTIL THEY SHIP. So, placing an order for a back ordered item reserves your spot in line, and we will not bill you until your order is ready to ship. You may also cancel your order at any time.
- We are militant with our ship dates. Typically within 24hrs, you will receive a ship date for your back ordered item. We meet or beat that date nearly every time.
For Wheel Spacers…
- Spidertrax distributors are your best place to pick up new Spidertrax Wheel Spacer Kits, as of today. Shop around; we have the best resellers in the market carrying our wheel spacers. To help get that search started, check out 4WheelParts, Quadratec, Northridge4x4, and Morris4x4 for starters. All of these distributors stock our product, and while they could be out of stock on one particular wheel spacer, they will likely have it available before ordering directly from us.
- Our outlet store is also a good place to look for your wheel spacers. These are new, never used, blemished products. Think anodizing color being off, something along those lines. First come first serve, you may get lucky and you may not. Worth a try.
With that, back to work we go.
Ultimate Axle Shaft yokes are finding their way into our VF-3 this morning. Today’s work includes a single bore operation for the u-joint cap thru holes (photographed here), as well as fly cutting the insides of both ears for precise u-joint cap spacing. Accuracy at every step, from start to finish. With that, back to work we go.
